FAQs
Contact Us
how can i contact YOWITY team?
You can simply contact us where our customer service team will be happy to help you with whatever you need!
what payment methods do you accept?
We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments.
Shipping & Returns
How can I track my order?
Your order has been sent to our shipping team and will be on its way as soon as possible!because our warehouse in USA,you will receive your package in 2-5days.
How will I receive my order?
We will send you your tracking number from 2-4 days and an update about your order In case that you need to return your item please contact us before returning the item and we will provide you with our return address,
If I am not satisfied with my purchase, can I return it?
- Returns will be accepted within 30 daysof the purchase date. (shipping fees are not refundables).
- After 14 daysOnly Exchanges will be accepted within 30 days of the purchase date, any item that is returned more than 14 days after your delivery date will not be refunded.
- Returned products must be unworn and in sellable condition. Damaged or modified products (scratches, manipulated, personalization, etc.) can not be returned.
- Non-refundable/eligible for return:
Custom jewelry
● Made-to-Order
● All Moissanite pieces
● Solid Gold Items
● Grillz
● Opened or worn product
.
privacy
Why do you collect personal data?
please see more information in our privacy policy